- How do I update my home city featured on my profile?
If you used Facebook to setup BRO, update it on Facebook and then sign out and back in to BRO.
If you used your phone number, you may change your listed location under SETTINGS. Please e-mail location@bro.social if you need assistance.
- Why did my photo get denied?
You must have a clear face pic on your profile photo and we don't permit nudity, sexually explicit content, or extreme photo filters.
- What do the grey and orange checkmarks mean in messages?
A grey checkmark means your message has been, but the other user hasn't opened their app to receive the message yet. An orange checkmark means the user has received the message and likely notified, but has not opened it yet. "Read" means the user has opened your message or marked "all as read" via the app itself.
- What’s a ‘fistbump’?
It’s like a ‘poke’! Bros get 40 Fistbumps per week! You can’t Fistbump another bro twice in a row - they have to bump you back first!
- Where can I find my Matches? Favorites?
To find your matches, just click the Matches icon on the menu bar. To find your favorites, click the Star icon on your Local Bros tab!
- How can I block or report another Bro?
To block or report another bro, open their profile and tap the block icon (the prohibitory sign). Select whether you would like to block or send a report about the Bro and then confirm the action. Be advised that you can unblock any bro from the list of blocked users under Settings. You have unlimited Blocks, but still use them wisely!
- How can I link my social accounts?
To link your social accounts to your Bro profile, under EDIT PROFILE in Settings, scroll down and tap the icon of social network you would like to connect. Simply enter your username or ID from each specific social network. Confirm the action and make sure to test that each link works!
- Why am I presented a BRO wait list?
The BRO waitlist is only presented if your profile was found to be underage (18) while setting up your account. Please contact us if you incorrectly typed your date of birth while setting up your account
- Why can't I see more daily bros?
The number of daily bros is limited to how many Bros are near you and how many have already tried to match with you.
- Why can't I hide my main profile photo/profile?
If you'd like to delete your main photo, please contact us at hide@bro.social
- How do I know the Online Status of another BRO?
You will see a Green, Yellow, or Grey dot next to their age on the Local Bros Grid and their Profile. Green signifies “Currently Online”, Yellow is “Recently Online”, and Gray is “Offline"
- How can I delete my account?
To delete your account, click delete under settings and then type in "delete". If you have any trouble, please email delete@bro.social with your name and reason you’d like to delete the app.
- How does the BRO Premium Subscription/Trial work?
A Bro Premium subscription starts at $5.99 USD for one month, and is also available for 6 months and 12 months periods. If you choose to purchase BRO Premium, payment will be charged to your iTunes account, and your account will be charged for renewal within 24-hours prior to the end of the current period. Subscriptions may be managed and auto-renewal may be turned off via Settings > App and iTunes Stores > Apple ID > View Apple ID. Prices are in U.S. dollars, may vary in countries other than the U.S. and are subject to change without notice. No cancellation of the current subscription is allowed during the active subscription period. If you don’t choose to purchase BRO Premium, you can simply continue using Bro for free. If you choose to subscribe to our one-week free trial, you will be automatically charged at the end of the trial period our monthly fee.
Privacy Policy and Terms & Conditions